te333 Privacy Policy — Your Information is Fully Protected

We collect various types of information during registration, gaming activity and financial transactions on the te333 platform. The categories of this information are described in detail below.

2.1 Personal Identity Information

When creating an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 and above may register)
• Email address
• National ID or passport number (when identity verification is required)
• Residential address

2.2 Financial Information

During the deposit and withdrawal process, we collect the following information:

• bKash, Nagad, Rocket or Upay account number
• Relevant bank account details (for bank transfers)
• Transaction history and amounts
• Last four digits of Visa or Mastercard (full card numbers are never stored)

2.3 Technical and Usage-Related Information

The following information is recorded automatically while using the website and app:

• IP address and device type
• Browser type and operating system
• Session duration and click/navigation patterns
• Gaming activity logs (which games were played, bet amounts, results)
• Cookie and local storage data

2.4 Communication Information

When you contact our support team via live chat or email, a record of that conversation is stored. This helps improve service quality and assists in resolving any future disputes.

te333 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

To operate services smoothly, we work with trusted third-party technology providers — such as payment processors (bKash, Nagad, Rocket, Upay, banks), game software providers and cybersecurity firms. These partners may only use information for the specific task assigned to them and are also bound by strict confidentiality agreements.

4.2 Legal Obligations

It is our legal responsibility to disclose information under court orders, lawful requests from law enforcement agencies, or applicable regulations. In such situations, we will provide only the minimum information required.

4.3 Business Restructuring

If te333 undergoes a merger, acquisition or asset transfer, user information may form part of the transferred assets. In such a case, we will notify you in advance.

te333 retains personal information only for as long as necessary or legally required. The retention periods for different types of information are given below:

• Account Information: For the entire duration the account is active and for at least five years after it is closed.
• Financial Transaction Records: Up to seven years in accordance with applicable regulations.
• Identity Verification Documents: Up to five years after the account is closed.
• Cookie and Session Data: Automatically deleted after the session ends or upon expiry of the set period.
• Support Communication Records: Up to three years.

At the end of the retention period, information is securely and irreversibly deleted or anonymised.

te333 uses industry-standard technology and processes to ensure the security of your personal information:

• SSL Encryption: All data transfers on the website are secured through 256-bit SSL encryption.
• Firewall and Intrusion Detection: Advanced firewalls and unauthorised access detection systems are active.
• Access Control: Only authorised staff can access information on a need-to-know basis and all access is logged.
• Regular Security Testing: Regular penetration testing is conducted to identify system vulnerabilities.
• Data Backup: Information is securely backed up to prevent loss in the event of any technical failure.
• Staff Training: All staff regularly receive data protection training.

te333 may update this privacy policy from time to time. When significant changes are made to the policy:

• The "Last Updated" date at the top of the page will change
• Registered users will be notified by email
• An update notice will be displayed at login

If you continue using the platform after any changes, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.